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DCHorn62

05/27/2009

Provided by Citysearch - 
Overall
Best value in town

I cannot say enough good things about this place! The location was excellent, and the rate was far far cheaper than any other hotels in the area. We booked through New York Guest (google them), and got 9 to 5 tickets and a meal at a local restaurant bundled into our stay, which I think saved us big.

The hotel itself is not extra luxurious, but it is clean, comfortable and the rooms were fairly big compared to other NYC hotels I have stayed in. It has all the standard amenities, but the best part is the location! You're right near Madison Square Garden, Macy's, the Empire State Building and everything else right in the center of Manhattan. I would definitely recommend this.

sherrielord

05/25/2008

Provided by Citysearch - 
Overall
Not friendly to non-smokers

We had a no-smoking room on a no-smoking floor. That is, all the rooms on the floor were posted with no-smoking signs. However, one afternoon we were bothered by cigarette smoke drifting into our room through the space under the door. When we complained to management, we were told security would check our floor every 30 minutes to find out who was violating the rules, and it the smokers would be asked to stop or to leave the hotel. A while later, we smelled air freshener, which personnel must have sprayed in the hallway in an effort t make us comfortable. But soon the cigarette smoke wafted in again. The next morning, I saw the guests across the hall leaving their room with their luggage, and the smoke smell billowed from the room; they were obviously the ones breaking the no-smoking rule. We thought the problem was over, since they'd checked out, but we had more smokers again that second afternoon and evening. When my husband complained at the front desk, he was told we should have been moved to a different room and that they'd find out who was smoking and take care of it. But why should we be moved to a different room if management expected this to be an isolated incident, if they expected the problem to go away when the first guests checked out? It seems to me the hotel used that room across the hall as an ""overflow"" for smokers when the other smoking rooms were taken. And nothing was done to make us comfortable that second night. It was miserable, as there's quite a bit of space under the doors in this hotel. Every smell -- and noise -- comes in unheeded. Even perfume!
Not only was the cigarette smoke a problem, but the beds were pretty hard. Oh, and there's a dance club nearby whose music started up at 11:00 p.m. -- ba-boom, ba-boom, ba-boom.
Although the concierge staff is terrific, I wouldn't recommend this place.

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General Info
IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinnexpress.com for our lowest rates. You won't find these anywhere else. Stay Smart at Our Madison Square Garden Hotel The Holiday Inn Express® NYC Madison Square Garden hotel's location places you near major businesses and top attractions. With us, you can enjoy unparalleled service and convenience while staying in our top-notch New York hotel rooms. Looking for great corporate room deals? Our hotel in New York City provides you with everything you need to stay in touch with the office, such as a Business Center that features computer access, copy and print services and a meeting room. In addition, our hotel is located just one mile from the Jacob Javits Convention Center, and we are a short walk from Penn Plaza, which hosts many of the area's businesses. Leisure travelers are also sure to enjoy our prime location and great deals, as our hotel in NYC is close to the greatest attractions the city has to offer. We're just two blocks from Madison Square Garden, a half-mile from the Empire State Building and a mile from Rockefeller Center. In addition, Chinatown, Central Park, Times Square, Penn Station, the Theatre District, the Fashion Institute of Technology and shopping along 5th Ave are nearby. During your stay with us in NYC, our hotel's amenities will impress you, as we feature everything from free high-speed Internet access to a Fitness Center and a delicious, hot breakfast, which features our signature cinnamon rolls. Book now, and enjoy the great deals at our hotel in NYC today!
Hours

Regular Hours

Open 24 Hrs

Extra Phones

Hotel Front Desk: (212) 695-7200

Reservations: (800) 345-8082

Services/Products
You may find yourself feeling particularly smart for choosing to stay at Holiday Inn Express.® With nearly 2,000 locations worldwide, you’ll find comfortable, inviting accommodations with just the right mix of services and amenities all at very affordable rates.Stay Smart.® Stay at Holiday Inn Express.With your comfort and convenience in mind:Still free. Now hot. Express Start® Breakfast BarOur breakfast bar now features hot entrees as well as our exclusive cinnamon rolls and Smart Roast® Coffee. Simply Smart Bedding CollectionOur bedding will have you waking up feeling refreshed and recharged.*Free High Speed Internet AccessEnjoy free high-speed Internet access from your guest room. Our online concierge, eHost, is also available to assist with information about the hotel and the local area.Simply Smart® Guest BathroomFeaturing the Stay Smart® shower head by Kohler®.*IHG® RewardsEarn points toward free nights, airline miles, or merchandise on every qualifying stay.*Available at Holiday Inn Express hotels in North America only
Brands
Holiday Inn, Holiday Inn Express, Candlewood Suites, Crowne Plaza, Hotel Indigo, InterContinental, Staybridge Suites
Payment method
amex, check, discover, master card, visa
Neighborhoods
Chelsea, Midtown Manhattan
Languages
Dutch, English, French, Greek, Spanish, Turkish
Other Email

Categories
Hotels, Lodging, Corporate Lodging, Banquet Halls & Reception Facilities, Motels
Other Information

Parking: Valet

Wi-Fi: Free

Price Range : Average

Pets Allowed: Yes

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