42nd Street Photo
15 W 36th St, New York, NY 10018
Fax: (212) 594-7508
TollFree: (888) 810-4242
Primary Phone: (888) 810-4242
Buying your first camera can be a challenging decision, but thanks to 42 street photo, they made it so simple! The prices are the best you can find, and the customer service is excellent. Phone calls are returned asap and orders are delivered so quickly. I was so pleased with my purchases, which were a Nikon D5500 body along with a Nikon 35mm prime lense and tamron 16-300mm lense. This company is 5 star all-around!!! I would highly recommend!
Tried to purchased an item from them in store. They pretended not to know the price and went to the computer to "look up" the price. I saw in the mirror they were using B&H's website, not theirs. I walked away.
I went back a few months later to purchase another item (impulse buy). When I went home, I found out they charged less for the same item on the website. I called them up and they said I need to go to the store. Fine. I went to the store and asked for a refund/store credit. The first time I went back, they say I need to talk to Jack. Fine. The second time I went back, Jack still was not there but another salesman I spoke to said I could get a 15% refund when I talk to Jack. He also said the "online model" is a export model and not US. Fine. I went home, called Sigma, and they said there is no different export or US-only model. I went back to the store the THIRD time, still no Jack, but I found the original salesman who sold me this item. He would not look me in the eye. He said no refunsd, no exchanges, no store credit, and accused me of trying to take advantage of them.
Bunch of crooks. Do not ever do business with them.
06/22/2012Provided by Citysearch -
I have used B&H in the past. They have good service but high prices. 42nd street had the best prices on a T3i of any reputable company. I will be using them in the future. Customer service was great. They called before the item was shipped to confirm the order. They did try to up-sell a few things, but that's no biggy. Its easy to say no.
05/21/2012Provided by Citysearch -
Was on a waiting list at B&H for a Lumix FZ-150 ($439. free shipping) for over three weeks.
Decided to purchase from 42nd Photo ($479.99 free shipping).
Ordered on a Tuesday received in excellent condition on Thursday.
No hard upsells for additional purchases.
Would buy from 42nd Photo again.
05/15/2012Provided by Citysearch -
Purchased a new Canon T3 for my wife for Mother's Day. 42nd Street beat the best price I could find anywhere else by $80. A friendly staff member called me to verify the purchase. It arrived quickly, the day after the verification. I'll definitely buy from 42nd Street again!
05/11/2012Provided by Citysearch -
I purchased canon t2i camera online. The price was $20 lowest among all the sites. I saw the shipping date was 2 days after so I called the customer service and the guy was very helpfull. I needed it in 2 days and he said that i will get it by that time even though i paid for ground shipping. I received it in 2 days. The camera as you all know ROCKS!!!!!!!!!!!!!!!!!!!!!!1
I recently ordered a new megazoom Panasonic from 42nd street. Their price was 40-50 dollars cheaper than any competitior's site which is what initially drew me in. After ordering, their staff communicated clearly and let me know all details about my order. The camera arrived promptly and as advertized, and I'm enjoying it immensely. Would definitely buy again from 42nd Street Photo!
05/09/2012Provided by Citysearch -
I was recently research about a compacy camera. I find all the info I needed and my deal on 42nd st Photo. love the simple buying experience. I was expecting a call after i place an order online and expecting a call to sell me extra. Like the way they present the additional items I may needed. Like the fact that I already have the extra and not insist on me buying extra. And fullfill the order as promise. I have not got extra, if it was a difference store will tell me the item is out of stock. Thanks.
04/20/2012Provided by Citysearch -
I bought Canon EOS Rebel t3i 18-155mm lens. The price was best on the internet (i search hard). The camera and lens was delivered within 3 business days and all were in prestine condition. This is my 2nd encouter with 42nd street photo and my previous was just as good.
I was prepared for that phone call where i was supposedly going to get harassed by the sales guy. I did get a phone call where they did try to upsell me, but the guy (named Robert) was nice and when he realized I didn't need anything, he didn't press on. He told me that my camera would ship and lo and behold it shipped just like they said. I got it and it was perfect. I got a Canon EOS Rebel t3i and I'm 100% satisfied with 42nd street photo. These guys are good!
At first, I was worried that after I bought my T3i that they were going to try to hard sell me. But it turns out that they were just being thorough! And they followed up after I received my camera to make sure everything was ok. Talk to Jonathan. He can help!
I recently purchased a T2i Canon Rebel, with 18-55 mm lens and recieved at a fantastic price. A gentleman contacted me to make sure I was recieving everything before my order was shipped. He was very courteous and helpful.Very pleased with the service. Thank you.
04/17/2012Provided by Citysearch -
I'd ordered a T3i kit with a 18-135mm lens about a week before leaving for my international trip. The price was fantastic and about $75 lesser than the competition even with the expedited 2 day shipping charges added.
When I didnt receive a tracking number for 4 days (including the weekend), I called them up to figure out what happened. Due to some mixup, I was told, that it hadn't shipped yet, but that they would overnight it to me right away.
True to their word, I received the package the day before I was leaving.
I opened up the package in a hurry only to find that the box and everything on it seemed to indicate that it was the standard 18-55mm lens kit. I was a bit disappointed and worked up. It was late at night (~11pm pacific), so the lines were closed, but on a hunch, I emailed them about this problem.
Within 20 minutes I got an email reply from Elliot, asking me to check the actual contents and not the prints on the box.
Glad he did, coz it was the right lens and I had a fantastic trip with the camera.
My only concern is that since the box had been opened and the original lens replaced, that I'd maybe gotten an open box item. But they've assured me that this is a brand new kit and that the box was opened only to fulfill my order in a timely fashion since maybe they didnt have the exact kit I'd ordered.
No other complaints so far. Price and service cant be beat.
Ordered a Panasonic FZ150 on 4/10/12 --it was delivered on 4/16/12 by priority mail from N.Y to CA.
Couldn't as for any better than that with free shipping.
After placing order by web site I received a call from 42nd St to confirm shipping address. NO hard sell for extra equipment just a nice polite man. Quite a change from other N.Y. online stores.
I would highly recommend 42nd Street and their excellent prices.
Placed my order online and had the product in my hands in less than a week, no charge shipping! Received a call a few days after placing the order, confirmed a few details, offered some complementary products at big discounts, no pressure. Using my camcorder three days later. I like doing business like that and I will be back.
04/10/2012Provided by Citysearch -
Just purchased a new black Canon Powershot S100 from 42nd Street Photo. They had the best price on the web. The packaging was excellent and delivery was prompt. They even threw in a bonus cleaning kit which was a nice surprise. I was a bit tentative after seeing some negative reviews on Yelp but their overall positive reseller-ratings seem justified. I will definitely order from them again.