Randy's Automotive Service, Inc, located in Medfield, MA., was established on October 1, 1977. From the beginning it has been a family business operated by Randy & Lorraine Eakin. During the first year of operation the service bays of Medfield Gulf were home. The business enjoyed early success and began to grow. With growth came the need for an improved facility. A short trip down Route 27 was made to our new home sharing a garage with Rick's Auto Body. In 1982, growth again sent us to the Texaco Station on Spring Street. We have grown from a staff of two to our present staff of six full time and eight part time employees. Our goal is to set the operational standard for all service stations. We will strive to develop systems and procedures to deliver customer service beyond what is currently available anywhere and create the standards for customer service of the future. We serve the needs of our customers in a efficient, professional manner and strive to exceed both the realized and unrealized expectations of our customers. We see each vehicle we service as a new opportunity to develop a trusting and mutually beneficial relationship with our customers. Randy's Automotive Service is not really about automobiles but about relationships. We are proud not only of the trust our customers have in us but also number of second and third generation customers we serve. We thank all of them for being members of Randy's Automotive Family All personal consumer information submitted through this web site will be held confidential within the company.
Mr. Randy blessed me today via his towing service! He was friendly, courteous and very helpful. He informed me of damage, due to a vehicle accident, that I was unaware of. I would recommend Mr. Randy for your towing and repair needs!
I have never found such a knowledgeable mechanic as Mr. Randy. He is fair, and explains everything to you in much detail. If you need exceptional, good work done on your vehicle - I highly recommend Randy's Auto Shop. You won't regret it!