This store is about one and one half miles from my home, so it is convenient to go to. I have been there many times, and they usually have what I need. But, in the last year, parking has become a big problem. I sometimes have to make the block several times before I can get a space. Today, on my third time around the block, a white truck pulled out. A car next to it was backed up, and I had seen this car there as I had made the block. As I went to pull into the space vacated by the truck, the car that had been backed up pulled across the spot and the guy motioned for me to move. He did it in a threatening manner. I don't know what he was doing--it had appeared that he was leaving--but as I pulled off he backed into the area again, this time taking up two spots. I decided to go elsewhere for what I needed. This store is located in a very dangerous area of town, and I felt threatened by the guy in the car. What I don't understand, when you go into the store, there aren't enough customers for all the cars outside. Employees must be taking up all the spaces. Adding to the problem today was a truck pulling a boat. He pulled up longways in the lot, and was blocking people from getting out. I will not go back. It is not worth the hassle of parking.
From Business: Your local True Value Hardware store offers the tools, products, and expert advice for all of your project needs. Find the right products to help you complete you…
From Business: Lowe's® stores carry over 20 product categories ranging from flooring, appliances, and tools to paint, lumber, and nursery products. Lowe's® also carries the worl…
Didn't find what you were looking for?
Please help others by helping us do better.
I was coming to get pricing on baseboards. When I entered I was directed where to go and I stood in front of the baseboard display with several salespersons all around me and no one asked to assist me. Maybe I was ignored because I was woman and not expected to make a purchase, I don’t know. Sales people certainly was not busy. I know what they planning for there evening activities.
Quality service and knowledgeable staff.
I enjoy coming into the Brookstown Hardware store. Their selection and pricing are always a working combo for whatever budget I have. The associates are attentive and resourceful every time I enter this establishment.
Excellent customer service. The employees are friendly and helpful and knowledgeable of all products they carry
Great service and great selection of basic hardware,live bait, and I found a cast iron pot at a great price.
Closed at 2:30. Internet says 4:30. Showed up at 2:33 and everyone was leaving and one person said he had no keys. Really disappointed.. Been coming here for years.
Always have everything that I need!,if not they'll direct me to the best location that does....thanx!,Brookstown Hardware store!